Pibank - FAQ's

Pibank is a brand of Intercredit Bank, N.A., a Miami-based bank established in 1992. Intercredit Bank is a full-service financial institution, a National Association under the supervision of the Office of the Comptroller of the Currency (OCC) and is insured by the Federal Deposit Insurance Corporation (FDIC). For additional information, visit FDIC's website.

Pibank originated in Spain on April 18, 2018, expanded its presence to Colombia in 2022 and to the United States in 2024.

Pibank doesn’t have any physical locations. Customers can self-service directly from their Pibank App. If you need to reach us, use one of our contact us channels.

Our Pibank customer service representatives are available directly at +1(954) 636-7777 or toll-free at 1-877-678-0888, Monday through Sunday, 8am - 8pm ET.

Yes, FDIC insurance covers up to $250,000 per depositor per ownership category (e.g., $500,000 for two depositors), for more information visit the FDIC website.

The easiest way to calculate your FDIC insurance coverage is by using the FDIC's Electronic Deposit Insurance Estimator (EDIE). This free online tool helps you determine how much of your deposits are insured based on your account balances, ownership categories, and beneficiaries. Simply enter information about your accounts, and EDIE will provide an estimate of your insured and uninsured funds. To access the FDIC Calculator (EDIE), click here > https://edie.fdic.gov For additional information about FDIC deposit insurance coverage, visit https://www.fdic.gov/deposit. Disclosure: The FDIC insurance estimate provided by the Electronic Deposit Insurance Estimator (EDIE) is calculated solely by the FDIC based on the information entered by the user. Pibank is not responsible for the accuracy of any insurance coverage calculations, determinations, or estimates generated by the FDIC's EDIE tool. Users should consult the FDIC directly for questions regarding deposit insurance coverage.