What is the Pibank Biometric Customer Identity Verification (BCIV) process that is used as part of the deposit account opening process?

Pibank’s BCIV uses the AuthID biometric authentication facial recognition system to verify the identity of the individual. This is becoming more commonly used in the industry as it is more secured and efficient especially with online activity. Based on the results of the match, this could result in the denial of the Pibank account opening.
It is Pibank Policy not to reactivate the account opening application process or to give the specifics of the denial reason unless the reason is due to adverse information from a ChexSystems related report.”


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